State Farm® Insurance Agent Carlos Martinez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Horatio GRAHAM
September 8, 2026
"Great office to do business with! The staff was very responsive to my request for auto and home insurance coverage. I switched over from a previous provider the the transition was handled seamlessly!"
Mamdouh Mostafa
August 26, 2026
"I had a long call with Andres Barrios, and he was incredibly patient and thorough. He spent about an hour walking me through every detail, making sure I understood how the policy works and the differences between coverages and liability. I truly appreciated his professionalism and clarity. Highly recommend working with him. Want me to tweak the tone at all– more formal or more casual?"
Victor
June 2, 2026
"Great office, extremely helpful, I highly recommend!"
"Thank you for sharing your experience! We love hearing that you found our office to be extremely helpful. Thank you so much for your high recommendation and for choosing us to handle your insurance needs!"
Edwin Serrano
August 19, 2025
"I want to thank Stephanie Saez for providing excellent service for me and my children with my life and hospital insurance.
Very attentive, very creative, hard worker and with very good leaders."
Sherry Bush
August 18, 2025
"State Farm is a great agency overall but I just need give a special recognition to Stephanie her customer service, patience and professionalism are outstanding. Thank you Stephanie for 20 out of 10 service."
E.L.Services & More Inc.
August 18, 2025
"Just switched to State Farm and first experience was with Stephanie. She made the process of understanding and choosing the right services needed very smoothly. Stephanie was not only professional, she was also very kind and understanding listening to what I needed. Now days professionalism has turned into just making money. I will definitely continue working with Stephanie at State Farm."
"Thanks so much for your kind words. Truly appreciate your business"
Anna Roman
June 1, 2025
"I’m extremely happy with the services that Stephanie helped me with, she was very understanding and helped me get the services that I needed. She was also very patient with me and answered all my questions. I’ll definitely continue to do my services here! Ask for Stephanie!"
"Stephanie is great! She's been with us a very long time and is extremely knowledgeable and pleasant to work with. Thank you for letting us help with all of your insurance needs."
Albert Ticer Jr
April 10, 2025
"Andres is diligent and most helpful at getting customers what they need."
"Andres is truly awesome. We appreciate your business!"
Melodie Duperval
December 5, 2024
"Great experience with Carlos and his office using StateFarm. I have been using their insurance for years. Just bought a new Tesla 2025 and they gave me a great rate for it. Thank you JAYNE for your help and your patience! 5 stars."
"Thanks Melodie. Always great to see a 5 star review! We appreciate you letting us help with your families car insurance needs"
Mohammed Ahmed
November 29, 2024
"Amazing customer service , Thank you very much Andres for your help , will always recommend this State Farm agent to friends ."
"Thanks so much Mohammed, we appreciate it very much! We strive for great customer service"
Denise Silver
November 26, 2024
"Grace was a pleasure to work with in establishing insurance for my new car. She was very professional and efficient. She took time and demonstrated sincere patience. I appreciated her friendly and understanding attitude. 😊"
"Thanks so much! Yes she's amazing! We appreciate you allowing us to help your family with your auto insurance needs"
magaly baez
September 13, 2024
"Estoy con State Farm desde 2016 exelente servicio una compañía con muy buenos precios. Todos los agentes te atienden bien, pero Stephanie Sáez es la mejor. Recomendado"
"¡Gracias Magaly! ¡Nos alegra saber que tuvo una excelente experiencia con nuestro equipo! - Carlos "
KyleI Leh
June 29, 2024
"Great service! Reminded me that I needed to get paperwork signed and submitted in order to keep a discount I had instead of just letting it lapse. Was always there to answer questions and kept it nice and simple."
"KyleI, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Carlos "
JJ Torrech
June 21, 2024
"I really appreciate Andre’s help since I was very disappointed with the notification from FLHSMV suspension order. Thanks Andre."
"JJ, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Carlos"
Stephen Tony George
June 14, 2024
"I recently had an outstanding experience with Carlos Martinez State Farm agency! They helped me significantly reduce my car insurance premium and also assisted me in getting home insurance for my new home. Julia did a phenomenal job with the auto insurance, offering excellent rates and making the entire process smooth and hassle-free. Andrea was equally impressive, using her vast experience to ensure that the home insurance process was easy and thorough. I highly recommend this agency, especially Julia and Andrea. Everyone should consider them for all their insurance needs!"
"Stephen, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Carlos "
Malik Khazem
May 1, 2024
"Working with State Farm was the best decision i have made. I was previously with many other insurance companies and State Farm is by far the best overall. What they offer and the prices they propose are unbeatable. The agent i worked with was named Grecia and she went beyond to make sure I received the best deal and coverage for both my cars. Receiving many qualifying discounts and great explanation of everything. Would highly recommend this insurance company agency to anyone wanting to find good coverage for a great price."
"Malik, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Carlos"
Andres Alfonzo
May 1, 2024
"Great work ethic! My experience was and it has been amazing, 10/10"
"Andres, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Carlos "
jesus antonio virguez torres
May 1, 2024
"Excelente atención y servicio.
Los mejores en seguros de carro, vivienda , vida y otras opciones más."
"Jesus, ¡Gracias por tus amables comentarios! - Carlos "
Gloria Godoy
March 12, 2024
"Muy buen servicio muy amables"
"Gracias Gloria... My staff and I do as much as we can to help with all of your auto insurance needs. "
Susan John
February 21, 2024
"The agents and administrators of Carlos Martinez’s State Farm office are professional and polite.
In particular I would like to thank Stephanie Saez for her help in explaining my car, home and umbrella policies and why they increased.
Stephanie is professional, friendly and patient.
It was a pleasure dealing with her.
Thank You Stephanie !
Regards,
Susan John"
"Susan, thanks for taking the time to leave Stephanie a wonderful review. We appreciate you! - Carlos"
Kimberly Kendall
February 7, 2024
"My husband and I love State Farm but having a very difficult time with THIS particular office. We are trying to ADD coverage and after receiving a quote from Maria, she is NOT calling us back to discuss. We have been trying to reach her for the past month. Extremely annoyed and looking for a new agent now."
"Hi Kimberly, this is Carlos the owner. I just spoke with Maria, i did see where she emailed you a quote on some coverage changes and a response asking if you would like to move forward to contact her. I did ask her if she had received any messages for a call back since. She did say she got a phone message from another rep while she was at lunch today to call you back.. she did state she would give you a call shortly (same day). I really pride myself in my teams ability to get back to customers... I apologize if someone didn't relay the message to her. This could be a one-off situation as I've never received any complaints about getting back to customers however apologize for any of my team members not getting back to you in a timely manner. "
Naty De Leon
February 4, 2024
"Gracias a Maria por su excelente servicio y manejo en mi caso."
"Thanks so much Naty Maria is amazing"
Yoga by Lara
January 9, 2024
"Siempre muy amables y abiertos a ayudar y apoyar al cliente.
Stephanie me a dado mucha confianza y siempre disponible para explicar y escuchar
Gracias!"
"Lara, gracias por tu amable reseña! - Carlos"
Raúl Acosta Casuso
January 9, 2024
"Un servicio de calidad, la verdad me atendieron muy bien y encontré solución a todas mis preguntas, los precios muy buenos. Los felicito."
"Raul, estoy feliz de escucharlo, gracias. - Carlos"
Daniel Cardenas
January 9, 2024
"Excelente atención por parte de Maria Madronero. Siempre es muy gentil y presta a ayudar."
"Thanks so much Daniel. Maria is amazing. Our staff is always here to help! We look forward to helping your family with all of your auto insurance needs. "